Terms of Service
These Terms of Service ("Terms") govern your access to and use of the JTK Apps website at jtkapps.com, our documentation, and our software applications — including Conversion Toolkit, Calendar Events, and any other apps we make available (collectively, the "Services"). The Services are provided by JTK Apps Ltd ("we", "us", "our").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1) The Services
We build apps that you install into a third-party CRM and marketing platform (the "Platform") through that Platform's app marketplace. Depending on the app, the Services let you add functionality to your Platform account and to the pages, funnels, and websites you publish.
- Conversion Toolkit lets you build interactive widgets — such as calculators, social-proof notifications, countdown bars, spin-to-win wheels, and quizzes — and place them on your pages. When a visitor interacts with a widget, the app can capture the lead and write a contact, tags, a note, and (optionally) calculator results into your Platform sub-account.
- Calendar Events displays event information from your Platform account on your pages.
We may add, change, or remove features over time. Some features may call or depend on external services you configure or that the Platform provides.
2) Eligibility and authority
You must be able to form a binding contract and have authority to accept these Terms on behalf of yourself or the organization you represent. If you use the Services on behalf of an organization, "you" includes that organization, and you confirm you are authorized to bind it.
3) Installation and your responsibilities
To use our apps, you install and connect them to your Platform account (typically via OAuth). You are responsible for:
- Maintaining appropriate permissions in your Platform account for any users who configure or manage the apps.
- Having all rights, permissions, and a lawful basis to collect and process any data you handle through the Services — including your contacts, leads, and any personal data of your site visitors.
- Providing your visitors with any notices and obtaining any consents required by law (for example, privacy notices and marketing consent) before capturing their information through a widget.
- The content, configuration, and conduct of your widgets and pages — including any offers, prizes, discounts, claims, or calculator formulas and results you publish.
- Configuring and testing the Services safely (including testing in a non-production environment where appropriate) before relying on them.
4) Customer Data
"Customer Data" means data you (or your Platform account) provide to, or process through, the Services — including widget configuration, lead submissions, and any CRM data processed by the apps.
You retain ownership of Customer Data. You grant us a limited, worldwide, royalty-free license to host, process, and transmit Customer Data solely to provide, maintain, secure, and improve the Services, to provide you with analytics and reporting, and to comply with law. How we handle personal data is described in our Privacy Policy.
5) Your widgets, offers, and end users
The Services are tools. You are solely responsible for how you use them and for the results. In particular, you are responsible for:
- The accuracy of any calculator, quiz, or other widget you configure, and any output it produces. We do not verify your formulas, content, or results.
- The legality and fulfillment of any promotion, prize, discount, or offer you run (for example, spin-to-win prizes) — including any applicable promotions, consumer, advertising, and tax rules.
- Your communications with, and treatment of, the leads and visitors you capture, and your own workflows, emails, and automations (which you build and run in the Platform — not us).
- Ensuring your use of the Services complies with the Platform's own terms and policies and with all applicable laws.
You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your Customer Data, your widgets or offers, your use of the Services, or your breach of these Terms or of any law.
6) The Platform and other third parties
The Services depend on a third-party Platform that we do not own or control, and on other third-party services you may configure. We are not affiliated with, endorsed by, or responsible for the Platform or any third party. We are not responsible for their availability, changes to their APIs or features, their pricing, or their handling of data. Your use of the Platform is governed by your own agreement with the Platform provider.
If you configure the Services to send data to a third-party endpoint or service, you are directing us to transmit that data, and you are responsible for that third party's handling of it.
7) Acceptable use
You agree not to:
- Use the Services to violate any law or regulation, or to infringe anyone's rights.
- Transmit malware, attempt to breach security, probe, or interfere with the Services' operation or integrity.
- Use the Services in a way that could materially degrade performance for other customers (for example, abusive traffic patterns).
- Capture, store, or distribute unlawful, deceptive, infringing, or harmful content through the Services.
- Resell, sublicense, or provide the Services to third parties except as expressly permitted.
We may suspend or limit access if we reasonably believe you violate these Terms or pose a security or legal risk.
8) Fees and billing
Our apps may be offered on free and paid plans. Where an app is paid, billing is generally handled through the Platform's app marketplace, and the Platform's (or its payment provider's) billing terms also apply to your purchase. You agree to pay the applicable fees and taxes and to comply with any billing terms presented at purchase or installation. Except where required by law or expressly stated, fees are non-refundable.
9) Plan status, non-payment, and downgrade
Continued access to paid features depends on an active, paid plan. If your subscription lapses, is cancelled, downgraded, suspended, or unpaid, or if you uninstall an app, we may suspend or limit the Services for your account. In that case:
- Widgets and other features may stop functioning, and may display a notice asking the site owner to upgrade or remove the widget (for example, a message such as "Please upgrade or remove this widget").
- You remain responsible for removing from your pages any widgets or features you no longer license, and for any effect their removal or degraded state has on your pages.
We are not liable for any loss, missed leads, or impact on your pages or business resulting from such suspension, degradation, or notices.
10) Security
We take reasonable measures designed to protect the Services and Customer Data. However, no system is 100% secure, and you acknowledge that risk. You are responsible for securing your Platform account and any credentials or endpoints you use with the Services.
11) Intellectual property
We and our licensors own all rights in the Services (including software, documentation, branding, and content), except for Customer Data. You may not copy, modify, distribute, sell, lease, or reverse-engineer any part of the Services except as permitted by these Terms or by applicable law.
12) Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Services will be uninterrupted or error-free, that widgets will always render or convert, or that any particular business result will be achieved. Any statistics or benchmarks we publish are industry figures, not a promise of results.
13) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, LEADS, DATA, OR GOODWILL.
- OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR, IF NO FEES WERE PAID TO US, GBP £100.
Nothing in these Terms limits liability that cannot be limited under applicable law.
14) Termination
You may stop using the Services and uninstall the apps at any time. We may suspend or terminate access if you violate these Terms, if required by law, or to protect the Services or other customers. Upon termination, your right to use the Services ends. Sections that by their nature should survive (including IP, disclaimers, limitation of liability, and indemnity) survive termination.
15) Changes to the Services or Terms
We may change the Services or these Terms from time to time. If changes are material, we will take reasonable steps to provide notice (for example, by updating the "Last updated" date and/or posting on the site). Continued use after changes take effect means you accept the updated Terms.
16) Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer-protection laws of your country of residence apply.
17) Contact
Questions about these Terms: support@jtkapps.com